Each support request will be handled with care. Communications are administered through e-mail, phone and video conference. Every support issue gets its own ticket assigned to your account. You and any other authorized party can participate in the discussion and track progress towards a resolution.
We'll work hard to resolve the problem as quickly as possible. Of course, if you need to take your problem to the top, contact:
David A Moschella, President
195 Follen Road
Lexington, MA 02421 USA