RAPTAWC GATEWAY — Email & SMS Routing Software

Overview

RAPTAWC GATEWAY is a Microsoft® Windows® application that bridges HF, VHF, and UHF radio networks with fixed infrastructure, such as Email and GSM networks. It enables remote radio users to reliably exchange SMS messages and emails with users on a local intranet, the Internet, or cellular networks.

Technical Summary

• Protocols: Utilizes Automatic Repeat reQuest (ARQ) for reliable message delivery.
• Bandwidth Optimization: Features message compression and automatic JPG image resizing for constrained radio links.
• Link Management: Optionally supports multi-frequency operation using Automatic Link Establishment (ALE) on compatible RAPTAWC modems.
• Message Handling: Includes prioritization, automatic retry, and resumption of interrupted transmissions.

Operational Use Cases

Typically installed at a command post, the software connects a tactical radio network to a local intranet to provide email capabilities. It also interfaces with GSM networks via a USB modem, allowing operators in the field to send and receive critical SMS messages.

Deployment Environments

Designed for deployment at command posts and fixed infrastructure sites running Microsoft Windows environments. It serves users operating in remote and challenging environments reliant on tactical radio links.

Performance Metrics

• Optimizes bandwidth over low-throughput radio links via data compression.
• Provides delivery status logging and progress indicators for network monitoring.
• Maintains continuous operation by automatically resuming interrupted messages.

Setup & Portability

The software is designed for straightforward installation and configuration on Microsoft Windows operating systems. Routing SMS traffic requires the attachment of a compatible USB modem connected to a GSM network.

Compatibility

• Operating System: Microsoft Windows.
• Radio Networks: Compatible with HF, VHF, and UHF systems.
• Modems: Supports ALE functions of compatible RAPTAWC modems.
• External Networks: Interfaces with local intranets, the Internet, and GSM networks (via USB modem).

FAQs

• What networks does the gateway software connect? The application bridges HF, VHF, and UHF radio links with fixed email and GSM networks. Verify that your system utilizes compatible RAPTAWC modems if implementing multi-frequency operation.
• How does the system handle limited bandwidth over tactical radio links? The software compresses messages and resizes JPG images to minimize data payload requirements. It utilizes Automatic Repeat reQuest (ARQ) protocols to manage automatic retries and resume interrupted transfers.
• What infrastructure is required for SMS routing? SMS capabilities require the host computer to interface directly with a GSM network using a USB modem. The gateway is typically installed at a command post to connect the radio network to this hardware.
• Problems we solve: where do we start with incomplete requirements? An incomplete specification can make product selection difficult. Start by sharing the task, operating environment and known constraints with Cyntony so the team can help define what to verify and which options are worth discussing (Our process).
• Outcomes we deliver: what comes from working through the requirements? The practical outcome is a requirements-led set of product options to evaluate with Cyntony. Confirm performance, compatibility and any service scope for your configuration before selection (Our process).

Video Notes

A software screencast demonstrating the dashboard, address book configuration, and the status logging of an SMS/email message transfer would be highly beneficial for procurement teams evaluating the interface.